Products Built on Science

LUX provides customers and partners of companies with a real-time, easy-to-use, and friendly interface to query usage data, trends, product recommendations, and more. LUX combines supervisor-based architecture, FastAPI, and semantic routing to ease scaling, ensure compartmentalized security, and enable intelligent decision-making. LUX interfaces include voice-to-text and voice-to-voice communication and adopt different personas for optimal customer service. Energy utilities are deploying LUX to offer real-time support on billing and usage to residential and small business customers, including tips and directed links to marketplaces. The result sees LUX generating sales revenue and improved CX from queries and other customer interactions. With LUX, you gain a new level of customer service that is tailored to your business and offers instant 24/7 support, personalized customer experiences, fast query resolution, and contextual product steers, including 'click to buy,' that generate revenue.

EnerGaze Evaluation is a Python package for comprehensive energy efficiency program assessment. Built on statistical models aligned with the Uniform Methods Project methodology, it enables utilities and program administrators to estimate energy savings and analyze program impact with audit-grade confidence.

EnerGaze Forecast delivers causal forecasting capabilities optimized for AWS cloud environments. With agentic pipelines and audit-grade confidence levels, it quantifies program impact and provides stakeholders with actionable, trustworthy predictions.

Potentia is a comprehensive customer engagement platform tailored for utilities and small business energy programs. It empowers customers with energy conservation tools, consumption monitoring, and behavior optimization features — all delivered through customizable dashboards and environmental achievement tracking.

Potentia NLI brings agentic NLP-to-SQL functionality to energy data analytics. Its chat-native interface converts natural language questions into verified SQL queries and visualizations, democratizing access to complex energy datasets without requiring technical expertise.

Pactum is an AI Conversation Quality Operating System that ensures confident, compliant, and consistent AI communication across all customer touchpoints. It monitors, audits, and optimizes AI-generated conversations to maintain brand standards and regulatory compliance.